Privacy Policy
Care Documentation Audit
Last updated: 01 February 2026
Care Documentation Audit (“we”, “us”, “our”) is committed to protecting your privacy and handling your data responsibly.
This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website and audit tools.
1. What information we collect
We may collect the following information:
a) Personal information
Name
Email address
Organisation or care provider name
Number of care homes (where provided)
This information is collected when you:
Request access to reports
Request a discount code
Register for the paid version
Contact us directly
b) Documentation submitted for review
Care plans, policies, risk assessments, or other documentation you choose to upload or paste into the tool
2. How documentation data is handled
We do not store original documentation text after analysis.
Documentation is processed temporarily to generate an audit report
Once analysis is complete, the original text is discarded
Only the generated audit summary, domain status, and recommendations may be stored (paid version only)
This approach is designed to minimise data retention and protect sensitive information.
3. How we use your information
We use your information to:
Provide access to the audit tool
Generate documentation alignment reports
Save audit results for paid users
Send requested information (such as discount codes)
Communicate about your account or subscription
Improve the service and user experience
We do not sell or share your personal data with third parties for marketing purposes.
4. Legal basis for processing
We process personal data under the following lawful bases:
Consent – where you voluntarily provide information
Contractual necessity – to deliver paid services
Legitimate interests – to improve and operate the service responsibly
5. Email communications
We may contact you:
To deliver requested reports or discount codes
For service-related communications
To provide relevant updates about the tool
You can unsubscribe from non-essential communications at any time.
6. Data storage and security
We use appropriate technical and organisational measures to protect your data, including:
Secure hosting environments
Restricted access controls
Minimal data retention practices
No system can be guaranteed 100% secure, but we take data protection seriously.
7. Third-party services
We may use trusted third-party services for:
Website hosting
Payment processing (e.g. Stripe)
Email delivery
These providers process data only as required to deliver their services and in accordance with data protection laws.
8. Your rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction or deletion
Withdraw consent
Object to processing in certain circumstances
To exercise your rights, contact us at the email address listed below.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to careaudit@ukbusinessautomations.com.